Customer Service
Don’t take our word for it.
We pride ourselves on offering unrivalled customer service from our base in the Lake District, United Kingdom. But don’t just take our word for it, here’s a selection of recent customer feedback.
“Thank you so much for your outstanding service (next day delivery!) and superb prices - my lovely jacket was received this morning. I have recommended your site to my friends and colleagues and will certainly be buying from you again.”
Stephanie - Birmingham
"Got the gloves – thanks for getting them out so quick....sh*t hot service."
Bob - Watford
"You have been a great help, and gone the extra mile to answer all my questions. Most people would not have bothered, and I really appreciate it."
Jeff - USA
"You are an absolute superstar! I am so pleased, my wife will be over the moon, we will spread the good word about your site/store. Having worked in Customer Services for almost 20yrs, I know what a pain some customers can be (myself included), thank you for your patience & assistance."
Jonathan - Leeds
"Thank you, for your speed and great communication it is much appreciated will definitely recommend and use again."
Reiss - Altrincham
“Thanks guys my order arrived first thing this morning. Well impressed. ”
Alan - Carlisle
“Hi, Just a note to say I have received my parcel already. Excellent speedy service, I'm more than happy with the goods. Thank you. ”
Tony - Dorset
“Awesome, thanks very much! I am off for a late season trip to Riksgransen in the far north of Sweden next week and my old board bag has finally collapsed! Desperately needed new luggage, so thanks for the quick turnaround.”
Matt - Derby
“I received the helmet yesterday and it fits perfect. Now I can fall on my head safely when I snowboarding in France this Friday :) Thanks for the service!”
Nicolette - Netherlands
